Terms and Conditions

1. Acceptance of Quotation

By accepting our quotation or making payment (partial or full), you confirm that all information is correct and that you accept these Terms & Conditions.
Quotations are valid for 14 calendar days unless otherwise specified. Prices may change thereafter.

A 60% deposit is required before goods are ordered.
The remaining 40% is payable on the day of installation.
Payment is deemed received only once reflected in our bank account.
No set-off or withholding of payment is permitted.
Interest of 2% per month (or the legislated maximum) applies to overdue accounts exceeding 30 days.
Ownership of goods remains with Awning Pro until full payment is received.

Goods are purpose-made and cannot be altered, cancelled, or refunded once ordered.
Estimated manufacture period: 2–3 weeks (subject to stock availability and external factors).
Delivery/installation dates are estimates and may change.
We may deliver/install in multiple installments.
Risk transfers to you upon completion of installation or collection.
If you choose to collect goods, you indemnify Awning Pro against theft or damage while at our premises.

Installation is deemed complete upon your signature of our delivery note.
You warrant that installation sites are suitable, structurally sound, and free of hidden pipes/wiring.
Awning Pro is indemnified against claims arising from drilling, removal of materials, or defacing of painted areas.

Any shortage or defect must be reported in writing within 48 hours of installation.
Any defects must be reported within 7 calendar days of project completion.
By allowing installation, you confirm you have inspected and accepted the goods.

Prices are strictly net unless a written discount is agreed.
Discounts apply only if payment is received by the due date and exclude VAT, transport, installation, insurance, or other charges.

Awning Pro’s liability is limited to the proportionate value paid for goods/services.
We are not liable for consequential, indirect, or special damages, including lost profits or data.
Awnings are not 100% waterproof and may experience water ingress under certain inclement weather conditions.
Silicone sealant is a consumable material lasting approximately 3–5 years; replacement is at your cost.
We are not liable for delays or failures caused by uncontrollable events (force majeure), including natural disasters, strikes, civil unrest, cybercrime, or government restrictions.

Charge interest at the prime overdraft rate.

Suspend further deliveries or services.

Cancel the agreement and recover damages.

Either party may cancel the agreement if the other fails to remedy a breach within 10 days of written notice.
Awning Pro may cancel immediately if you are insolvent, misrepresent information, or attempt to compromise with creditors.

You may not transfer or assign rights or obligations under this Agreement without Awning Pro’s written consent.
Awning Pro may transfer its rights or obligations to third parties without notice.

You consent to the processing of personal information under the Protection of Personal Information Act (POPI).
You warrant that all information provided is correct and that you are not insolvent or over-indebted.
If ordering on behalf of another party, you warrant authority and accept personal liability if denied.

This Agreement is governed by the laws of the Republic of South Africa.
The parties consent to the jurisdiction of the Magistrate’s Court, with Awning Pro entitled to elect the High Court at its discretion.
You agree to be liable for Awning Pro’s legal costs on an attorney-and-own-client scale.

This Agreement constitutes the entire agreement between the parties.
No variation or cancellation is valid unless in writing and signed by both parties.
No indulgence granted by Awning Pro shall constitute a waiver of rights.
The rule of construction against the drafter does not apply.
If any provision is invalid, it shall be severable without affecting the remainder.
Awning Pro may amend these Terms & Conditions by publishing updates on its website, effective 30 days after publication.